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COVID-19 Mitigation Compliant Small Business

1. The Playhouse features Dining Room Seating (not rows like a theater). Tables have been removed to reduce our seating to allowed capacity. We have also arranged tables to be compliant with Social Distancing recommendations. Additionally, “front row” tables have been removed in order to adequately socially distance our patrons from performers.

 2. We have eliminated our Salad Bar and Hot Buffet. We will serve garden salads with a choice of dressing and dinner will be served “Cafeteria Style.” There will be two vegetable choices, a starch, and two meats offered. Dessert will be served to your table. 

3.  Our staff, and your server will wear face coverings. Performers will wear clear face shields. We ask that all patrons wear face coverings when not seated at their table. We also ask that patrons wear face coverings during the show.

Mainstage Ticket Policies

  • Full payment is required at the time of purchase.
  • All ticket sales are final.
  • There are no cancellations, refunds, or exchanges.
  • Children younger than 5 years old will not be admitted to Mainstage Performances.
  • We reserve the right to reassign selected seating to accommodate patrons with special needs or groups.
  • Please remember that your actor/server works primarily for gratuities and that your tip should be based on a percentage of the full cost of your evening/afternoon (tickets plus beverages).

Children’s Theater Ticket Policy

  • Full payment is required at the time of purchase.
  • All ticket sales are final.
  • There are no cancellations, refunds, or exchanges.
  • Children younger than 3 years old will not be admitted.
  • All audience members must have purchased a ticket.
  • We reserve the right to reassign selected seating to accommodate patrons with special needs or groups.
  • Please remember that your actor/server works primarily for gratuities and that your tip should be based on a percentage of the full cost of your evening/afternoon (tickets plus beverages).

Subscription Ticket Policies

  • As a subscriber, you have until two days prior to the performance you are scheduled to attend to reschedule. If you do not reschedule prior to that time, your reservation becomes final.

For Friday evening performances – you have until 6:00 p.m. on Wednesday to reschedule.

For Saturday evening performances – you have until 6:00 p.m. on Thursday to reschedule.

For Sunday matinees – you have until 6:00pm on Friday to reschedule.

  •  If you do not reschedule and you do not arrive for your reservation your tickets will be “punched” as if you had attended.
  • If you hold a Subscription Ticket, we ask that you personally call to make your reservation
  • To avoid confusion, please don’t call to make reservations for other subscribers. If you’d like to sit with other subscribers, just let us know when you call and we’ll make sure that you’re seated together.
  • We love it when you bring friends! They simply have to call and purchase their tickets and we’ll be glad to seat them with your party.
  • Please remember that your actor/server works primarily for gratuities and that your tip should be based on a percentage of the full cost of your evening/afternoon (tickets plus beverages).

Dress Code

  • Business Casual.

Snow Policy

  • If a performance is cancelled due to snow (inclement weather), you may reschedule for a future performance of your choice (subject to availability). There are no refunds.
  • If the performance is held, there are no cancellations, refunds or exchanges.

Mainstage Group Rates and Information

Groups of 20 or more are eligible for our Group Rate (No Subscription Tickets will be considered as being part of a group).

The Group Rate is $54.50 per person (plus a 15% gratuity on your total order).

There are no cancellations, refunds or exchanges.

Please email laura@washingtoncountyplayhouse.com as soon as you know the date of the performance you would like to attend to arrange your group booking!